Meet Austin Digital Strategy Agency: Springbox

Springbox is a team of digital problem solvers who create transformational strategies, experiences and products for brands that recognize the value of our objectives-driven approach. We make our client’s business, our business by acting as their digital partner. Combining strategic insights with big ideas, Springbox utilizes hard data to inspire creative works that put the user first and make a true human connection. A unique emphasis on responsible design, effective collaboration and exceptional results sets Springbox apart as a leader in the industry.

Inside Springbox

Check out Springbox’s portfolio on Agency Spotter

Location: 708 Colorado St. Austin, TX 78701

In Austin Since: 2004

Core Services: Website Design and Development

# of Employees: 81

# of Four-Legged Employees: 28

Company Mantra: Springbox is a team of digital problem solvers that create transformational strategies, experiences and products for brands who recognize the value of our objectives-driven approach.

Does your agency have a cool origin story?

We have been around for 11 years and began as a creative and development shop. Our current CEO, Tom West, purchased Springbox 4 years ago and we view that as our true starting point. Tom was always on the other side of agency relationships, having been a Bain strategist and Executive at both Dell and JC Whitney, and he ultimately bought Springbox to build an agency that was more data-led, accountable and strategic than the ones he had worked with in the past. We now offer end-to-end capabilities in the digital space and try to be a true digital partner to our clients, focusing on success metrics and business goals rather than just building pretty websites.


Most Interesting Physical Thing in Your Office?

Being in the Brown Building. Taking a historic structure and modernizing it. The inclusion of old elements of the Brown Bar in the current structure. The windows and all the natural light they allow.

Springbox Sitcom

What does #agencylife mean to you?

Work hard, play harder. A dynamic, fast-paced work environment Always looking for what’s next and having a good time while we’re at it. #hardwork #pressurewithrewards #creativity #innovation

“It’s tough for companies to create and maintain consistent experiences across native apps on multiple platforms, and they get stale. Responsive web design is more scalable, especially consumer web.”

– Tom West, CEO


Partners in Crime

In 10 Words or Less, What We Do for Our Clients:

We solve digital challenges with objectives-driven strategies, experiences and products.

Springbox’s Friends

3 Characteristics We Look for in Potential Clients:

  • Forward-Thinking
  • Transparent
  • Collaborative

Our Clients Love Us Because:

We’re a talented bunch of problem solvers. We give a damn about their business. We take the time to learn our clients’ business and it shows from creativity to execution – from top level strategies, to consumer digital behavior, to bottom line result. We live our culture while being great at what we do.

Clients We’ve Helped:

Nestlé Waters North America, Dell, PayPal, Pancreatic Cancer Action Network, HomeAway, University of Texas at Austin, Honda, Silicon Labs



Austin Access

The #1 Thing We Love About Austin:

Can’t choose…weather and music!


How does your agency help Keep Austin Weird?

Dogs, kegs, and tattoos. An office made out of a converted restaurant. We have cyclists, soccer enthusiasts, sand castle builders, rock musicians, debate champions, quarterbacks, dog lovers and business executives all under one roof.

Springbox’s The Wonder Years

What are your most admired local brands?

YET, Tito’s, Paul Qui, Austin Beerworks, Alamo Drafthouse, P Terry’s, Taco Deli, Waterloo Records, Cuvee Coffee, Helm Boots, Whole Earth Provision Co., Thirsty Goat, Deep Eddy, Bunkhouse, Uchi, Kendra Scott, Torchy’s Tacos, Tiff’s Treats, Franklin Barbecue, Micklethwait Craft Meats, Eastside Pies, Fairdale Bikes, Real Ale, Live Oak

What are the top things your team will be doing at SXSW this year?

Music, music and more music. Learning about new tech and discovering new local artists. Finding cool swag and innovative conversations.

Springbox’s Full House

During SXSW, what is the…

  • Hidden Gem: Flatstock.
  • Most Overhyped: Fader Fort.

Which is your favorite Austin food truck?

Veracruz All Natural, Chi’lantro, La Barbecue Cuisine Texicana, East Side King, Micklethwait Craft Meats, Hey! You Gonna Eat or What, Mellizoz Tacos, Boteco Brazilian Food, Thai Kun, Kebabalicious, Turf n’ Surf.

Boteco Brazilian Food


Visit the Web Design Activation Hub to follow our coverage on top web design agencies, web design projects, expert articles and more.


Keeping Austin Weirder

The marketing and design scenes play a huge part in Austin’s creative culture. But how many agencies and design firms do you really know in the city? From advertising agency, Door Number 3, to branding studio, Creative Tonic, we will give you a detailed looked at the designers, marketers and creatives keeping Bat City super weird.

So sit back, relax, as we take you on a trip through Austin’s creative scene…

Stay up to date on all the content during our #AustinSpotted Activation by visiting the Austin Content Hub.

Daniel Kim