Scope of this Policy
Collection and Use of Personally Identifiable Information
Information You Provide to Us
The personally identifiable information we collect from you allows us to provide you with the Services and to enable users to navigate and enjoy using the Site. We will also use your personally identifiable information to develop, improve and advertise the Site and Services. We may also use your personally identifiable information for internal purposes such as auditing, data analysis and research to improve our Services and customer communications. We do not rent, sell or otherwise provide your personally identifiable information to third parties without your consent, except as described in this policy or as required by law.
When you register with us through the Site or Services and become a Registered User, or when you wish to contact another Registered User, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personally Identifiable Information“). Personally Identifiable Information includes, but is not limited to, your name, phone numbers, email address, home postal address, business address, social media user names, employer/affiliated organization, reasons for accessing the Site, and intended usage of requested information, but does not include your credit card number or billing information. We may also use your email address or phone number (if provided by you) to contact you regarding changes to the Services; system maintenance and outage issues; account issues; or otherwise to troubleshoot problems. In order to process some of your transactions through the Site and Services, we may also ask for your credit card number and other billing information (“Billing Information“; and, together with Personally Identifiable Information, “Personal Information“).
Information you provide to us also includes your account profile and your contributions to discussion groups and community features Agency Spotter may offer. Do not upload or insert any information to or into the Site or Services that you do not want to be shared or used in the manner described in this section.
In addition, when you use the Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Information from third party services and other websites.
If you are logged in to Agency Spotter and visit a third party site that embeds Agency Spotter plugins, Agency Spotter will receive information that those pages have loaded into your web browser. Agency Spotter will use this information to personalize the Agency Spotter-provided functionality, including providing you insights from your network, allowing you to share information with your network, enabling you to use Agency Spotter functionality off of the Site, and serving you more relevant advertising. We may institute programs with advertising partners and other websites in which they share information with us:
- We may ask advertisers to tell us how our users responded to the ads we showed them (and for comparison purposes, how other users who didn’t see the ads acted on their site). This data sharing, commonly known as “conversion tracking,” helps us measure our advertising effectiveness and improve the quality of the advertisements you see.
- We may receive information about whether or not you’ve seen or interacted with certain ads on other sites in order to measure the effectiveness of those ads.
Do not upload or insert any information to or into the Site or Services that you do not want to be shared or used in the manner described in this section.
Advertisements. Advertisers who present ads on the Site may use technological methods to measure the effectiveness of their ads and to personalize advertising content. You may use your browser cookie settings to limit or prevent the placement of cookies by advertising networks. Agency Spotter does not share personally identifiable information with advertisers unless we get your permission.
Links. When you click on links on Agency Spotter you may leave our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.
If we are requested to disclose your information to a government agency or official, we will do so if we believe in good faith, after considering your privacy interests and other relevant factors, that such disclosure is necessary to: (i) conform to legal requirements or comply with a legal process with which we are involved; (ii) protect our rights or property or the rights or property of our affiliated companies; (iii) prevent a crime or protect national security; or (iv) protect the personal safety of Site users or the public. Because Agency Spotter is a United States limited liability company and information collected on our Site is stored in whole or in part in the United States, your information may be subject to U.S. law.
We also reserve the right to disclose Personally Identifiable Information and/or other information about users that Agency Spotter believes, in good faith, is appropriate or necessary to enforce our agreements, take precautions against liability, investigate and defend itself against ay third-party claims or allegations, assist government enforcement agencies, protect the security or integrity of our Site or Services, and protect the rights, property or personal safety of Agency Spotter, our users and others.
Collection and Use of Non-Personally Identifiable Information
A. Information Collected by Cookies
Cookies allow us to (i) manage, present and keep track of temporary information, such as data you upload onto the Site for use with the Services; (ii) register you as a Registered User on the Site or in other various programs associated with the Site; (iii) remember you when you log in to the places on the Site that require you to be a Registered User of the Site; (iv) help us understand the size of our audience and traffic patterns; (v) collect and record information about what you viewed on the Site; and (vi) deliver specific information to you based on your interests.
B. Information Collected by Web Beacons and Log Files
When you access the Site, the Site automatically collects certain non-personally identifiable information through the use of electronic images known as web beacons (sometimes called single-pixel gifs) and log files. Such information may include your IP address, browser type, the date, time and duration of your access and usage of the Site and whether you opened emails You received from us.
This information is collected for all visits to the Site and then analyzed in the aggregate. This information is useful for, among other things, tracking the performance of our online advertising, such as online banner ads, and determining where to place future advertising on other websites.
C. Disabling Cookies and Web Beacons
How You Can Change or Remove Information
Editing your profile. You may review and change or remove your personal information or the settings for your Agency Spotter account at any time by going to your account profile. You can edit your name, email address, password and other account information here. Please be aware that even after your request for a change is processed, Agency Spotter may, for a time, retain residual information about you in its backup and/or archival copies of its database.
Deactivating or deleting your account. If you want to stop using your account you may deactivate it or delete it. When you deactivate an account, no user will be able to see it, but it will not be deleted. We save your profile information in case you later decide to reactivate your account. Many users deactivate their accounts for temporary reasons and in doing so are asking us to maintain their information until they return to Agency Spotter. You will still have the ability to reactivate your account and restore your profile in its entirety. When you delete an account, it is permanently deleted from Agency Spotter. You should only delete your account if you are certain you never want to reactivate it. You may deactivate your account or delete your account within your account profile.
Limitations on removal. Even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. However, your name will no longer be associated with that information on Agency Spotter. (For example, if you post something to another user’s or Agency’s profile or Agency’s portfolio and then you delete your account, that post may remain, but be attributed to an “Anonymous Agency Spotter User.”) Additionally, we may retain certain information to prevent identity theft and other misconduct even if deletion has been requested. If you have given third party applications or websites access to your information, they may retain your information to the extent permitted under their terms of service or privacy policies. But they will no longer be able to access the information through our platform after you disconnect from them.
Default Settings. Because the mission of Agency Spotter is to connect businesses and agencies, enabling them to save time, be more productive and successful, we have established what we believe are reasonable default settings that we have found most agencies and professionals desire. Because Registered Users may use and interact with Agency Spotter in a variety of ways, and because those uses may change over time, we designed our settings to provide our users control over the information they share. We encourage our Registered Users to review their account settings and adjust them in accordance with their preferences.
Protecting Your Information
Risks inherent in sharing information. Please be aware that no security measures are perfect or impenetrable, and no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Site or through the Services will not become publicly available. We are not responsible for third party circumvention of any privacy or security measures on Agency Spotter. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.
Report Violations. You should report any security violations to us at this email address: [email protected]
Children under the age of 18 years old are not eligible to use the Site or the Services, the Site and the Services are not directed to individuals under 18 years old, and we do not knowingly collect personal information from persons under 18 years old. If we learn that we have collected personally identifiable information for a person under 18 years old, we will take reasonable steps to delete such information from our files as soon as possible. If you believe that we might have any information from a child under age 18, please contact us by email at [email protected]
Phishing or False Emails
If you receive an unsolicited email that appears to be from us or one of our members that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email was likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a “phisher” or “spoofer.” We do not ask for this type of information in an email. Do not provide the information or click on the link. Please contact us at [email protected] if you get an email like this. Notwithstanding the foregoing, after your initial account setup, we may send an email to your registered account address solely to confirm that we have the correct, valid email address for your account.
If You have concerns about your privacy in connection with your use of the Site or any general questions related thereto, please tell us by emailing us at [email protected] We will make every reasonable effort to address your concerns.
Thank You for supporting websites, such as ours. We take your privacy seriously by implementing written privacy policies, such as this one.